1. Where is Bluesun's warehouse located in the United States?

Re:Long Beach, USA, email: info@bluesunpv.com

2. How to book my solar panel inventory?

Re: Please confirm your appropriate panel model with 10% down payment that works. The official Proforma Invoice and Inventory Booking Note will be sent from Bluesun Sales Team.

3. What's my benefits after downing payment?

Re: Book your own solar panel and lock the cost in Bluesun system. First delivery after the shipment arrival.

4. In case any shipping or my project planning adjustment, can I have order cancellation and payment refund?

Re: Yes, we could support the order cancellation before the shipment Long Beach WHS arrival and the down payment will be refunded then.

5. Could I have "To Door" delivery service?

Re: Yes, we could help arrange inland to door delivery, the Logistic fee will be charged based on your actual delivery miles. Please advise your final delivery location, Bluesun team will send the logistic cost for your Initial review.

6. If any panel damaged during the transportation, could I have the replacement freely?

Re: Yes, If panel damage founded at your receiving please advise Bluesun sales with pictures details.

7. What about solar panel warranty?

Bluesun Solar Module with official 12-15 years product warranty, 25-30 years linear power performance warranty. Please contact our sales representative for official warranty document.